FMCSA and State Partner Staff
Do you have questions about CSA implementation? Visit the
FMCSA/State Partner Role
page to get the latest.
Attention Motor Carriers
Carriers need a FMCSA-issued U.S. DOT Number Personal Identification Number (PIN)
(NOT a Docket Number PIN) to access the Safety Measurement System (SMS) website.
If you are experiencing PIN issues, visit our PIN triage
page for additional help.
Do NOT submit a request for a U.S. DOT Number to this website as we can’t obtain
one for you. Visit the PIN triage page or call 1-800-832-5660
for assistance. We are happy to assist with any other CSA-related questions.
Thank you for visiting the CSA website. We have an extensive
Frequently Asked Questions
area on the website. If you are unable to find the answer to your question, you
may contact FMCSA in one of three ways:
Local FMCSA Division Office: Please scroll down
the page and select your state of domicile to find your
local FMCSA division office
CSA Communications and Outreach Team: When leaving
a message, please be sure to include your name, DOT # if applicable, question, comment,
or suggestion with details, and a phone number and email address where you can be
To request Get Road Smart campaign materials (brochures, posters,
or business cards), please indicate your interest, and our team will follow up with
you to confirm your order.
CSA Communications & Outreach Team
Use the form below to submit any comments, questions, or suggestions you have about
CSA or this website – or to request Get Road Smart campaign materials.
Thank you for taking the time to contact us. A CSA team member will follow up with
you directly to address your needs.
NOTE: Please refrain from leaving a voice mail for the Communications & Outreach
Team and sending in feedback through the website with the same question. All feedback
goes to the same team members for response.
Let us know your suggestions, comments and concerns – or your interest in ordering
materials – by filling out the form below.