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Contact Us

FMCSA and State Partner Staff

Do you have questions about CSA implementation? Visit the FMCSA/State Partner Role page to get the latest.

Attention Motor Carriers

Carriers need a FMCSA-issued U.S. DOT Number Personal Identification Number (PIN) (NOT a Docket Number PIN) to access the Safety Measurement System (SMS) website. If you are experiencing PIN issues, visit our PIN triage page for additional help.

Do NOT submit a request for a U.S. DOT Number to this website as we can’t obtain one for you. Visit the PIN triage page or call 1-800-832-5660 for assistance. We are happy to assist with any other CSA-related questions.

Thank you for visiting the CSA website. We have an extensive Frequently Asked Questions area on the website. If you are unable to find the answer to your question, you may contact FMCSA in one of three ways:

  1. By Phone Phone Icon

    Local FMCSA Division Office: Please scroll down the page and select your state of domicile to find your local FMCSA division office phone number.

  2. By Phone Phone Icon

    CSA Communications and Outreach Team: When leaving a message, please be sure to include your name, DOT # if applicable, question, comment, or suggestion with details, and a phone number and email address where you can be reached.

    To request Get Road Smart campaign materials (brochures, posters, or business cards), please indicate your interest, and our team will follow up with you to confirm your order.

    CSA Communications & Outreach Team

  3. By Email Phone Icon

    Use the form below to submit any comments, questions, or suggestions you have about CSA or this website – or to request Get Road Smart campaign materials.

Thank you for taking the time to contact us. A CSA team member will follow up with you directly to address your needs.

NOTE: Please refrain from leaving a voice mail for the Communications & Outreach Team and sending in feedback through the website with the same question. All feedback goes to the same team members for response.

Let us know your suggestions, comments and concerns – or your interest in ordering materials – by filling out the form below.