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Op-Model SIs Share Best Practices



July 08, 2009

On June 22, Federal and State Operational Model test Safety Investigators (SI) met via teleconference to share best practices. In discussions about changes to work processes driven by the new business processes, the SIs did not express any major concerns, supporting the CSA 2010 workforce analysis results that grades and jobs are safe!

In fact SIs' jobs in CSA 2010 will have an even greater impact on safety and will be more interesting and diverse due to the array of interventions available to deal with safety issues!

The SIs also focused on the response from carriers in test states. They reported that carriers appreciated the additional safety guidance the CSA 2010 process offers, and in particular, are open to assistance about how to address problems in order to improve safe travel for commercial vehicle drivers and the motoring public.


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July 01, 2009

Peer-to-Peer Exchange - A Window into CSA 2010

This summer’s field staff in-service training includes a forum for Operation Model (OpModel) test participants to share their experiences and to engage in an open exchange of questions and answers with their non-test counterparts.  Recently, when State Safety Enforcement Investigator, Steff Copeland was asked to leave just one thought with her peers about her experience with CSA 2010, she answered:

"Keep an open mind...CSA 2010 is a change but it’s a very effective change and change can be good. It is an efficient and effective way to contact carriers and make a difference."

-Steff Copeland, State Safety Enforcement Investigator, Missouri DOT

The peer-to-peer sessions will provide field staff with a direct opportunity to hear even more from their OpModel test counterparts about the issues that are most important to them!

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July 22, 2009

CSA 2010 Warning Letters Provide Early Safety Alert

FMCSA is sending warning letters to carriers in the six test states whose on-road safety performance data indicates a safety problem in one or more of the Behavioral Analysis Safety Information Categories (BASICs) - and the responses have been notably positive!

Of the 3,000 warning letters sent to date, over 45% of carriers receiving them have logged in to view their safety scores. Daniel Drexler, Minnesota Division Administrator, a test state DA, observed, "As a result of the warning letters sent to Minnesota carriers, we have spoken with many carrier officials who thanked us for notifying them about their safety problems."

According to Drexler, "We found that once carrier officials understand that the new system enables them to identify their problem drivers, a light goes on.  They see CSA 2010 as a tool to reinforce for drivers the importance of roadside inspections, and to hold drivers accountable for on-road safety performance, and therefore improve their companies’ overall safety performance."

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