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Peer-to-Peer Exchange - A Window into CSA 2010



July 01, 2009

This summer’s field staff in-service training includes a forum for Operation Model (OpModel) test participants to share their experiences and to engage in an open exchange of questions and answers with their non-test counterparts.  Recently, when State Safety Enforcement Investigator, Steff Copeland was asked to leave just one thought with her peers about her experience with CSA 2010, she answered:

"Keep an open mind...CSA 2010 is a change but it’s a very effective change and change can be good. It is an efficient and effective way to contact carriers and make a difference."

-Steff Copeland, State Safety Enforcement Investigator, Missouri DOT

The peer-to-peer sessions will provide field staff with a direct opportunity to hear even more from their OpModel test counterparts about the issues that are most important to them!


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July 08, 2009

Op-Model SIs Share Best Practices

On June 22, Federal and State Operational Model test Safety Investigators (SI) met via teleconference to share best practices. In discussions about changes to work processes driven by the new business processes, the SIs did not express any major concerns, supporting the CSA 2010 workforce analysis results that grades and jobs are safe!

In fact SIs' jobs in CSA 2010 will have an even greater impact on safety and will be more interesting and diverse due to the array of interventions available to deal with safety issues!

The SIs also focused on the response from carriers in test states. They reported that carriers appreciated the additional safety guidance the CSA 2010 process offers, and in particular, are open to assistance about how to address problems in order to improve safe travel for commercial vehicle drivers and the motoring public.

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June 24, 2009

Train-the-Trainer Program is Underway!

Training for additional test state field staff was conducted last week in Massachusetts and a second session will be offered in Missouri in July. Representatives from the operational model test states are joining the CSA 2010 Training Team to share their on-the-ground knowledge and experience by training their peers.

Jim Dearing, a Missouri Safety Investigator and new CSA 2010 instructor states, “As an SI in one of the original test states, I was a vocal skeptic early on. However, my experience over the past 18 months has changed my mind. I believe that the new approach to the investigative process and its associated applications are the most dynamic and innovative compilation of tools and resources FMCSA has developed in its history. I am not only enthusiastic but proud to be involved in educating others as the Agency prepares for rollout nationwide.”

FMCSA field staff and state partners will all receive this CSA 2010 training as a key part of implementation next year! The training includes real-world examples focusing on investigations using CSA 2010’s approach, and provides hands-on sessions to introduce the new measurement system and new tools.

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