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Home Chapters 10.0 Household Goods (HHG) Transportation and Consumer Protection 10.15 Must the household goods motor carrier determine the weight of a shipment?
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Note:

10.15 Must the household goods motor carrier determine the weight of a shipment?

Yes, the household goods motor carrier must: 

  • Determine the weight of each non-binding estimate shipment transported before assessing charges. 

  • Weigh the shipment upon a certified scale. 

  • Provide a written explanation of volume to weight conversions, when providing an estimate by volume and convert the volume to weight.  

Refer to 49 CFR 375, Subpart E.
Disclaimer
This publication is distributed by the U.S. Department of Transportation, Federal Motor Carrier Safety Administration (FMCSA). It is meant to serve as a guide only and the Agency does not assume responsibility for any omissions, errors, or ambiguity contained herein. The contents may not be relied upon as a substitute for the Agency’s published regulations.

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